Shipping Policy
Your Shipping Guide: Transparent Policies for a Smooth Delivery Experience
1. Shipping Locations
We currently ship to addresses across INDIA. Unfortunately, we do not offer international shipping at this time.
2. Processing Time
All orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day. You will receive an email confirmation with tracking information once your order has been shipped.
3. Shipping Methods and Delivery Times
Delivery typically takes 5-7 business days. Delivery times are estimates and may vary based on your location and current shipping conditions.
4. Shipping Costs
We offer free shipping on all orders across INDIA
5. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track your order status and location using the tracking link provided.
6. Shipping Issues
If your order does not arrive within the expected delivery time, please contact our customer support team at support@myhousify.com. We will assist you in resolving any issues with your shipment.
7. Incorrect Address
Please ensure that your shipping address is accurate before completing your purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer. If an order is returned due to an incorrect address, additional shipping charges may apply to reship the order.
8. Shipping Delays
Occasionally, factors such as high demand, weather conditions, or carrier delays may affect delivery times. We appreciate your patience and understanding if your order is delayed. We will notify you of any significant delays.
9. Lost or Damaged Items
In the unlikely event that your order is lost or damaged during shipping, please contact us at support@myhousify.com within 7 days of receiving your shipment. We will work with you to resolve the issue, which may include reshipping the item or issuing a refund.
10. Return Shipping
If you need to return an item, please refer to our Return Policy for instructions on how to return items and any associated shipping costs.
11. Contact Us
For any questions or concerns regarding shipping, please reach out to us at support@myhousify.com. Our customer service team is here to help you.
Thank you for shopping with My Housify!