Return Policy

Returns will only be accepted for products that have been damaged in transit or products that have physical defects or in case of incorrect product been shipped. An email with Video of the damaged/incorrect product should be sent within the stipulated time in order for us to accept the request.

You need to inform us within 48 hours of receipt of the products by writing to us on support@myhousify.com

Returns will not be accepted if the product has been used and/or the seal has been broken for the product and/or the serial number has been tampered with. On receipt of the returned product, My Housify will proceed to inspect the same and validate the claim.

Once approved as an eligible return & replacement will be issued. If the product is found to be ineligible for return, the product will be couriered back to you.

If you made an online payment, we will refund the amount back in the original source (debit/credit card, bank, wallet, etc) within 7 working days of receiving the request from you.

For COD orders, we will refund the amount to your bank account within 14 working days of requesting a refund.

Any queries on product details or usage instructions we suggest you to speak to our expert team via Instagram - @myhousify.shop (or) support@myhousify.com before placing your order.

Your satisfaction is our primary goal and we truly believe that you will love our products, but if you are unhappy, please let us know. We want you to have a positive experience and will work with you if you are not pleased with your purchase.